Return Policy:

At Home + Liquidation, we strive to ensure your satisfaction with every purchase. Please read our return policy carefully to understand your rights and obligations when returning items purchased from our store.

1. Product Condition:

  • Our products are sourced from major retailers and can include new unopened, new open box, shelf-pulls, returns, overstock, and undelivered items.
  • All products are thoroughly inspected to ensure they are in excellent condition before shipping.

2. Return Eligibility:

  • We do not provide exchanges, returns, or refunds for change of mind or buyer’s remorse.
  • Returns are accepted only for electronics and small appliances within 5 days of purchase in the case of malfunction.
  • To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

3. Return Procedure:

  • If you believe your electronic or small appliance purchase is defective, please contact us within 5 days of receiving the item.
  • To initiate a return, please contact our customer service team at [customer service email] or [customer service phone number] to obtain a return authorization.
  • Once your return is authorized, please securely package the item and include all original accessories, manuals, and packaging materials.
  • Please note that you are responsible for the cost of shipping the product back to us.

4. Refund Process:

  • Upon receiving the returned item and verifying its condition, we will issue a store credit for the value of the returned item.
  • The store credit can be used towards the purchase of an item of equal or lesser value from our store.

5. Exceptions:

  • We reserve the right to refuse returns that do not meet our return policy criteria.
  • Items that are not eligible for return include but are not limited to: clearance items, personalised items, and items purchased during promotional events.

6. Contact Us:

Note: This return policy is subject to change without notice. Please check our website for the most up-to-date information.